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Whirlpool Logo

1.7 cu. ft. Microwave Hood Combination with Electronic Controls

Model # WMH31017FS

 4.4 out of 5 (1093 Reviews)

Available in 3 Color(s)

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From sides to leftovers to a quick snack, convenient features on this over-the-range built-in microwave make it easy to fit cooking into any schedule. Preset options deliver just the right amount of time and heat in this built-in microwave. Electronic touch controls on the microwave are as easy to use as they are to clean. Plus, a dishwasher-safe turntable plate makes cleaning up spills as easy as putting the plate into the dishwasher before putting it back into this over-the-range microwave.

Features:

  • Adjustable Cooktop Lighting
  • #1 Selling Appliance Brand in the U.S.A.
Dimensions
Capacity 1-7/10
Depth 17-7/8 in
Depth Closed Excluding Handles 16-1/8 in
Depth With Door Open 90 Degree 49.0 in
Height 17-1/4 in
Width 29-15/16 in
Configuration and Overview
ADA Compliant No
Microwave Type Over-the-Range
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov .
Size 30 in
UL UL
Appearance
Handle Color White
Controls
Control Location Blue
Convenience Cooking Controls Yes
Number of Convenience Control Pads 12
Number of Quick Touch/One-Touch Selections 6
Details
Clock Yes
Night Light Yes
Number of Power Levels 10
One Touch Cooking Yes
Timer Yes
Microwave Details
Cavity Finish Powder Coat
Convection No
Cooking Power 1000 w
Interior Light Incandescent
Microwave Selections Control Lock, Popcorn, Pizza, Potato, Cook, Reheat, Soften/Melt, Cook Time, Cook Power, Defrost, Add 30 Seconds
Sensor Cooking No
Turntable Yes
Turntable Diameter Size 12.0 in
Ventilation System
Filters Charcoal Odor Removing Filter
Number of Speeds 2
Ventilation Type Updraft
Certifications
ADA Compliant No
Electrical
Hz 60
Configuration
Microwave Configuration Microwave Hood Combination
Exterior
Handle Color Black

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call (508) 867-3122 for assistance. Click Here for Dave's Appliance Inc. location and contact information.

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4.4

out of 5 (1093 Reviews)

88% of reviewers recommend this product.

Lemon Purchase

Submitted by Amanda1512 - 7/9/2019

I bought this microwave as a result of a home purchase in September 2017. The following year I had to call a service tech to replace a part that was causing the food to not heat consistently. This visit was under warranty. However, the following year, I had the same issue happen again in regards to the appliance not heating consistently. I called Bob Wallace Appliance and they stated that I needed to call Whirlpool directly as they would charge me $99 to come out and then charge me for parts and labor. So, I called Whirlpool and the first lady only offered to send me information about other outlet stores. I then asked to speak to a Manager who verified that the parts were covered as they were installed less than a year ago, but would still be charged for a service visit and labor. This is not standing behind the product, but rather encouraging me to purchase an extended warranty. I should not be pressured to purchase an extended warranty as an item that is over $300 of my hard earned money should last more than a year and a half without having to replace parts again. The purpose of an extended warranty is to protect from major appliance issues, not a simple transformer and multiple service calls for the same item not working properly. As a result of Whirlpool not standing by their product, I will not be purchasing another appliance of any kind with the Whirlpool brand name. When I called earlier today, I gave Whirlpool the chance to do the right thing and stand behind their product, but they failed and as a result, have lost what could be a loyal lifelong customer.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Dead at 1 Year!

Submitted by Asdac - 7/2/2019

I bought this microwave about a year ago. The light went out within 1 month, since the its been a problem. Now, one year later it shorted out and now it's dead. I'm switching brands all the way around after this experience!
Originally posted on Whirlpool.com

No, I do not recommend this product

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DO NOT PURCHASE THIS PRODUCT

Submitted by Appalled - 6/4/2019

Like all the other reviews, this microwave stopped working after 1 year 8 months, manufactured June 2017. The light began flashing. Then it would come up with a message "door", then the light would shut off and the microwave no longer worked. This is a known problem and all they are willing to do is pay for the "expensive" parts. You have to foot the bill for the tech and labor. My father who was in the appliance service business for years would turn over in his grave.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Terrible Product. Very disappointed

Submitted by Brandon Clay - 6/2/2019

Nice looking microwave. That's about it. Light flickers constantly. Continues to run when you open the door. Finally stopped working for no reason a week ago. Honestly this microwave is just dangerous and a potential health risk.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Light stays on and plate spins all the time

Submitted by Unhappy151 - 5/30/2019

Bought this appliance, like everyone else, with a new home. 11 months after purchase, while heating a bowl of soup, the microwave flashed-like electricity, and it hasn't worked since. The microwave still functioned but the light stayed on and the plate spun non stop. It's gotten worse- the door open indicator wouldn't allow it to function and today the microwave just sparked, randomly, and shut off. I called whirlpool after the first incident, 6 months ago, and was assured that someone would contact me. When they didn't contact within 2 weeks I called back and was told that I never called. I do receive whirlpool warranty info in the mail asking for $750 towards the purchase of an extended warranty, as mine has expired...yeah right. Bottom line- this thing is obviously defective. Same issue as everyone else...now it's dead. I'd be happy with someone coming out to fix it, as others have had, but really I'd think whirlpool would stand by their product and replace these units. My mission now is to tell EVERYONE buying a new house, in this community, and everyone on the Internet not to buy from whirlpool as the product is inferior and their customer service is non existent when it breaks- even within the warranty period.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Stopped heating in 17 Months.

Submitted by Bhushan - 5/24/2019

Microwave came with the brand new home along with other two whirlpool appliances. The label says it was manufactured on June 2017. We moved into our new house in Jan 2018. After 17 months of normal use, it suddenly stopped heating up food (everything else like the vent hood fan and the lights seems to work fine, except making a louder noise than before.) Extremely disappointed with Whirlpool. I talked with whirlpool customer service, but they told me that they wouldn't do anything because it's out of one year warranty.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Stopped heating within 20 months

Submitted by MFree - 5/20/2019

Microwave came with the brand new home along with other two whirlpool appliances. The label says it was manufactured on June 2017, and we didn't start using it until we moved in September 2017. After 20 months of normal use, it suddenly stopped heating up food (everything else like the vent hood fan and the lights seems to work fine, except making a louder noise than before.) I searched online and it says that the possible cause of not heating up food is due to magnetron failure. I called the whirlpool customer service, but they told me that they wouldn't do anything because it's out of one year warranty. Extremely disappointed with Whirlpool for selling a poor/defective product that doesn't last no longer than two years and not offering the repair service beyond one year. We will never buy another whirlpool product again.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Light Flickered and Died

Submitted by JacobinJax - 5/17/2019

Installed in new house in Dec 2016. Interior light started flickering a week ago. Today the whole microwave died. Adding my complaint to the many listed here. Common defect should be fixed by Whirlpool regardless of 1 year limited warranty.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Problems with latch

Submitted by Paulahaskins - 5/14/2019

I really like the looks of this microwave and thought it would be a good and reliable one but I have lost the admiration of Whirlpool. I, just like everyone else, have had problems with the light flickering and the oven not stopping when I have opened the door. I even accidentally put my hand in it without thinking. To me, this is a fire hazard and a health safety hazard. I can't find my receipt for when I purchased it but it is probably within the last year. Without my receipt, I was told by the merchant I bought it from that they couldn't do anything about it. I am really discouraged!
Originally posted on Whirlpool.com

No, I do not recommend this product

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De ja vu

Submitted by Different Carmen - 5/11/2019

Microwave came with house build. Just the others, the light flickers. I reached out to tech support and they couldn't even tell me how to open it. I just got a bulb after my husband figured out that you access it from the top. Bulb had something like rubber on it. If replacing the bulb doesn't work, I will conclude that it's probably the latch that's causing it. Since the appliance is like ft Knox it's likely unfixable.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Not Pleased

Submitted by JO1975 - 4/18/2019

I purchased this microwave along with 3 other matching appliances. The microwave light on inside started flickering when opening door. It then got to where the lights flickered and the turn table turned without the door being closed, and at times it would not turn off when the door was opened after heating something up. I read hundreds of reviews that claimed the same problem. Definitely a manufacturers defect. Whirlpool sent someone out to repair the latch in the door. Within less than 4 months the unit is doing it again. Whirlpool is not willing to replace the unit but willing to send someone out again to replace the defective part. Whirlpool Safety department said that they do not have any kind of replacement just a repair warranty. While the repair was much appreciated, the repair is a band aid to the problem. I asked if the problem continues every few months are they going to keep sending someone to repair it. The answer was NO. I feel this unit is potentially a fire hazard in my home. I felt very secure in my purchase with a company of what I felt to have high standards to which they have fallen below the mark. Long story short, I will be purchasing a replacement microwave but unfortunately will not be purchasing another Whirlpool. I DO NOT RECOMMEND THIS PRODUCT.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Same issue as everyone, do not recommend

Submitted by Katiep1011 - 4/13/2019

I bought this microwave 2 years ago along with matching refrigerator and dishwasher. The microwave light started flickering and also would continue to run when door opened. 2 nights ago it stopped working completely, door sensor seems to be malfunctioning. No luck with replacing as it was out of the 1 year warranty.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Looks great

Submitted by Karenlv - 3/18/2019

I bought this as a replacement for my Kitchenaid that stopped working.
Originally posted on Whirlpool.com

Yes, I recommend this product

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New technology

Submitted by Carmen I - 3/15/2019

The appliance came with the house. I am so thrill to the idea that it is very silent when working.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Love the simplicity!

Submitted by KCsings - 3/12/2019

It came with our house. I love the look, the simplicity and the features.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Died after two years

Submitted by nt30519 - 3/7/2019

Similar to the other reviews, lights started flickering then eventually died. Whirlpool is unwilling to fix what is obviously a known issue and manufacturing flaw. Cant imagine why I would ever but a Whirlpool appliance again.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Not reliable

Submitted by Robert W.S. - 3/5/2019

This came with a new house. same issue as others. Light starts to flicker, open door and microwave still runs, etc. Finally it blew its fuse and guess where that is located. You have to remove the microwave from its mounting, take many many screws out to get at the fuse and sure enough it was blown. Don't plan on replacing the door switches and the fuse so I can do it all over again so it will go to the recycling center and I will purchase a different one. These are construction grade microwaves and are junk.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Average microwave

Submitted by KS0424 - 3/3/2019

It's average, which is fine with me as I dont need anything more.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Electrical issues, Whirlpool - no response

Submitted by JamesVT07 - 2/24/2019

Like many others on here my unit stopped working after a year due to issues with the door sensor - lights flickering in the unit until one day it finally wouldn't work at all. Whirlpool responded that they cared about our issue, but never would reply to the emails they asked us to send. I've sent multiple emails with all the requested information and no response from Whirlpool. That was 2 months ago. Will be looking for a different manufacturer next time.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Failed after 1.5 years

Submitted by Lyssa5 - 2/24/2019

After 1.5 years the bulb started flickering and then the microwave died entirely. Naturally this was shortly after the 1 year warranty expired. I would not recommend this product.
Originally posted on Whirlpool.com

No, I do not recommend this product

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I am happy with this appliance.

Submitted by casey27 - 2/23/2019

I like the looks and the operation of this appliance, but I haven't mastered all the operational features of the appliance. I need a manual. I like the appearance of the microwave.
Originally posted on Whirlpool.com

Yes, I recommend this product

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It is the very basic microwave I have ever owned!

Submitted by Annie06 - 2/22/2019

We bought our first microwave in 1985 and it was more advanced than this one. I can imagine the builder wanted to spend the minimum, but really! For a few $ more, they could have done much better! I do not have a problem with Whirlpool, as my previous 2 microwaves were Whirlpool, and they served as well for 11 years. I got 10 years of good service out of the 1 st one.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Stopped working after a year

Submitted by Rose F - 2/18/2019

Similar issues as others. Whirlpool really needs to make good on this product. Unit was installed in a new home build in May 2017. After just over a year, the light inside would flicker and then the microwave stopped registering when the door was closed, rendering it useless. Had the unit serviced and the same problem came back after a few weeks. Will take more money to fix than to just purchase a new one (from a different brand, obviously.)
Originally posted on Whirlpool.com

No, I do not recommend this product

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Fantastic

Submitted by Rexxus - 2/18/2019

I bought a new house an upgraded my appliances to stainless steel. This microwave was part of the upgrade. It does everything and it does it well. There are specific settings to reheat different foods. Have a beverage to heat? This microwave will sense the temperature and heat it perfectly every single time. It's easy to use, very specific in its ability, and works without any issues. The fan could be better, it's a built in over the stove, and it base plate picks up a lot of cooking oil so it needs to be removed and cleaned at least every 6 months if not more, but fans aren't very good in these anyway. I would highly recommend this product
Originally posted on Whirlpool.com

Yes, I recommend this product

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Runs so quiet,easy to operate

Submitted by Ranaldo - 2/11/2019

I have used it for one month and I love it best microwave I have ever owned.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Great option

Submitted by LaVonne81 - 2/10/2019

This came with my new house and I love the features. The fan turns on automatically when smoke is detected.
Originally posted on Whirlpool.com

Yes, I recommend this product

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If I could give less that one star I would

Submitted by EricS9 - 2/5/2019

Came with a brand new house purchased in January 2017 and no longer works. Started with the inside light flickering. Then a couple days before it died, opened the door and it kept on running. Now gives me the "door" code when I try to start it. Seems like there are a lot of issues with this product EXACTLY like this. Not impressed at all.
Originally posted on Whirlpool.com

No, I do not recommend this product

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EXTREMELY POOR PRODUCT

Submitted by ----------------------- - 2/5/2019

door switch quit working. This model will pile up in the already full landfills. If the switch is this poorly designed, the rest of the device is very likely to be total junk also.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Worked OK for a year and a half, then died

Submitted by MountainEar - 1/31/2019

Came new with house in spring 2017. Worked until December 2018. Had been having the flickering light/door ajar problem, which I could "fix" by opening and closing the door a couple of times hard. Then one day the door switch wouldn't work at all; and the microwave blew the circuit breaker and died completely. Had to go get a cheap micro from Walmart to get by. Guess this one will need to be replaced way too soon - certainly not with another one of these.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Door Switch Problems

Submitted by Tjkj - 1/31/2019

Our lights started to flicker here and there and now it senses the door supposedly open all the time so it no longer works. It's only a year and a half old. Absolutely unacceptable. Seems to be a common issue with this model.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Not worth it is a piece of sh...

Submitted by elizandro - 1/29/2019

I bought this product and it only worked for 2 years. I was thinking that whirlpool is a quality brand but now is a piece of sh##$%# like LG company. Don't spend your money on this product,It is made of cheap components.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Don't waste your money on this product

Submitted by Unsatisfied customer #1 - 1/27/2019

I bought this product just over a year ago and it just broke, it makes a weird noise when turned on and won't cook anything. It's just past the year warranty and it's not worth fixing. We will never buy another whirlpool product again.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Great features, but turntable is a nightmare

Submitted by jdwright - 1/26/2019

When I clean this microwave interior, it is almost impossible to make the turntable line up with the supports to make it turn correctly. What can be done?
Originally posted on Whirlpool.com

No, I do not recommend this product

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Flickering Light and "Door" Issue (2.5 yrs old)

Submitted by Frustrated101 - 1/25/2019

I'm thoroughly disappointed with this product and with the follow up support from Whirlpool on this product. For quite some time, we've been having issues with the light flickering inside the unit. It was annoying but we assumed that the bulb was just going out. The problem was intermittent. Now (after about 2.5 years), we've started to get an intermittent issue that states "door" on the display, as though the unit doesn't register that the door is closed after we attempt to heat something. Opening and closing the door does not resolve this issue. Sometimes, the unit "fixes" itself after some time, but now the issue is occurring more frequently. DO NOT BUY THIS PRODUCT.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Lasted only about 1.5 years

Submitted by AlmFL - 1/24/2019

I bought a new house 1.5 years ago, and this microwave SEEMED to be great, until like other reviews stated, the light started flickering. Thinking it was just a bulb coming loose I continued using since the unit itself still was working, untill the fan stopped working.
Originally posted on Whirlpool.com

No, I do not recommend this product

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My new microwave

Submitted by Waltermon - 1/23/2019

I love it so beautiful simple and with a lot of features
Originally posted on Whirlpool.com

Yes, I recommend this product

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Faulty door latch

Submitted by Pamchops - 1/22/2019

Trying to troubleshoot an issue with my microwave and came across multiple, poor reviews. The light flickering and the "door" message appearing seems to be a theme amongst Whirlpool microwaves.I have the same problem and sometimes, not only does the unit not operate because it doesn't register that the door is closed...But it also doesn't register that the door is open. I have opened the door and had the unit continue to run! Faulty and dangerous, I Was going to replace it with the same model until I read all of these reviews
Originally posted on Whirlpool.com

No, I do not recommend this product

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Terrible Product

Submitted by FrustratedinMN - 1/20/2019

We purchased this microwave almost 15-months ago. It is roughly 2 1/2 months after the warranty expired and it no longer works. Four weeks ago the interior light began flickering when the door was opened/closed. The issue did not affect the unit operation, so we decided to address the flickering light following the holidays. The flickering occurred intermittently, so, with no warranty to protect our purchased, we postponed calling a repair technician. Twenty days into 2019 and now the unit door will not shut, the light remains lit, and the unit no longer functions. So much for quality workmanship.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Have had problems since the first week

Submitted by John in Denver - 1/19/2019

It was professionally installed. Have owned it for approximately 4 months and since the first week the fan goes on for no reason. The only way to get it to shut off is by tripping the circuit on the home fuse box. Even that doesn't work all the time. Also, as someone else mentioned, the light is also not very effective.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Piece of Junk!

Submitted by ChrissieCO - 1/17/2019

We moved into our new build house in April 2017. A few months later the microwave just stopped heating. It was still under warranty. The Whirpool technician told us he would have told us to buy a new one if it wasn't under warranty because he had to rebuild it. Flash forward another 10 months and we are out of warranty and start getting the flickering door light and no response that a lot of other reviewers have had. Now we have no vent or microwave because it won't even power up. A total waste. Super disappointed in this product! We have to shell out another $300 for a microwave on a new house. A few of our neighbors are having the same issues. Also, the entire front of the microwave is blazing hot when we use our gas stove top. (when the microwave worked)
Originally posted on Whirlpool.com

No, I do not recommend this product

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Light

Submitted by Flo1022 - 1/17/2019

I bought this a year ago. I hate that the light is in the back on the unit. It serves no purpose other than as a night light. The bulb burned out, pain to get to and when I replaced the bulb it blew out immediately. The plastic wire connectors were black and melted. Very disappointed in this unit.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Have had just over 1 year and she's dead

Submitted by SaOllie - 1/16/2019

My warranty just expired and I go to heat up dinner and the microwave will not heat. Still looks gorgeous and the vent hood fan works perfect as well as the light. Sounds like it is working... but no heat. Soup is still cold from fridge. :(. Last year I upgraded all of my appliances to Whirlpool stainless. Sure hope the others last
Originally posted on Whirlpool.com

No, I do not recommend this product

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Same Door Latch Issue as Many Other Owners

Submitted by dissatisfiedcustomer2019 - 1/15/2019

We bought a new house in April 2017 and it included brand new appliances, to include this very same microwave model. A couple of months ago, the door would not latch properly while the light would flicker. Now, 20 months after we started using the microwave, it stopped working completely. It looks like it is the exact same issue described by last two reviews.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Doesn't last 2 years

Submitted by tishm - 1/13/2019

Like a lot of the positive reviewers, I really liked this microwave when I first got it. However, after about 18 months, the light started flickering, accompanied by a clicking sound, when the door was opened. The microwave still worked for a few months, but eventually started not recognizing that the door was shut and so wouldn't run. I'd have to open and close the door 3 or 4 times or wait 5 minutes and it would finally work. Now (less than 2 years after purchase), it has completely quit working. Whirlpool really needs to improve the door latch design!
Originally posted on Whirlpool.com

No, I do not recommend this product

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Door Error - Microwave does not work

Submitted by lunvik2k - 1/12/2019

I bought this microwave just over a year ago,worked fine until recently. Got the "door" error and the light flickered....Now the "door" error comes on and the microwave does not work! Reading the reviews, seems this is a technical issue - now what? I just had my entire kitchen redone, I am very disappointed and upset.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Awesome microwave

Submitted by Adriana512 - 1/10/2019

Bought like a month ago an I love it easy to use warms up food quick
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Yes, I recommend this product

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Works well

Submitted by REman - 1/10/2019

Very satisfied with this unit and it's features. If I had any complaint, it would be that the fan is too loud. My last microwave over the stove was a Whirlpool also and had 3 speeds (this one only 2) was not as loud. Maybe it was because of the lower 3rd setting. I think if I had a real vent to the outside would probably be a lot better also. Regardless I would still recommend it to anyone.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Poor quality

Submitted by Ed1467 - 1/7/2019

I moved into my new home in July of 2017. Yesterday my microwave, model WMH31017FS, stopped working. All of my neighbors also experienced the same flickering light and door issues prior to their same model stop working. This is an inherent manufacturing issue that should be addressed with a product recall. I'm considering reporting this to the state attorney general for action.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Terrible microwave

Submitted by Cmr0512 - 1/5/2019

We bought this in October of 2016 and about 1.5 years later we got the "door" error where the light would flicker when the door was opened and the microwave often would not even run. Called a repairman our, he diagnosed it as a door switch issue and $150 later we had a repaired door switch. Fast forward 3 months and now we have an "F1E4" error code where the microwave won't even turn on. After googling and then also calling repairman, we discovered it's a control panel issue and would cost more to fix the stupid microwave than it would to just buy a new one. So now we are about to go out shopping for yet another microwave barely 2 years later. Needless to say we will not be buying Whirlpool again.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Stopped working

Submitted by Albert21 - 1/2/2019

This microwave came new with a recent home purchase. After 5 months of use we noticed some intermittent light flickering inside the microwave when the door was open. Today it did the same but all power went off and is not coming back on. This seems like a common problem with this model.
Originally posted on Whirlpool.com

No, I do not recommend this product

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